Contact us

Policyholders

Call or visit our subsidiary websites for information:

Bankers Life and Casualty Company
800.621.3724

Colonial Penn Life Insurance Company
877.877.8052

NY Customers
877.891.0915

Washington National Insurance Co.
800.525.7662

Bankers Conseco Life Insurance Co.
800.845.5512

Conseco Life Insurance Company
866.595.2255

Current Sales Agents

The telephone numbers below are for current Bankers Life and Washington National agents. If interested in becoming an agent, please visit the applicable subsidiary's website.

Bankers Life and Casualty Company
All Products: 800.777.8011

Washington National Insurance Co.
Health Products: 888.754.3406
Life/Annuity Products: 800.525.7662

 

May I view my account information online?

Health policy customers and providers have the ability to view their account and policy information online. If you have inquiries on any other policies, please contact us at the above listed phone number.

How do I obtain a Claim form or Policy Service form?

Click here to be directed to the Forms' section of the Online Service Center to download and print the requested form.

Can I fax my request for partial withdrawal, surrender, loan, sub-account transfer, address change, or beneficiary change?

Yes, you may fax the appropriate form to us at (800) 757-6324. Once your request is received it will be processed according to our procedures.

I've lost my policy. How can I obtain a duplicate copy?

You may request a duplicate policy by clicking here and printing off the Request for Certificate of Insurance or Duplicate Policy form. Please note that an administrative fee may be required for a duplicate policy. See the form for further details.

I've moved, how do I change my address?

You can request your change of address by either mail or phone. If you would like to mail us the address change, you may download the Ownership Change form and fill out the Change of Address and Signature fields. Click here to be directed to the Forms' section of the Online Service Center. If you would like to make the change over the phone, please contact us at the above listed phone number.

How do I go about changing the bank information on my policy?

In order to change the account information on your policy you will need to fill out our bank draft form and supply us with a voided check for account information verification. Click here to obtain the form.